Arrival and Departure Times
To ensure that your room is ready and meets our high standards we ask our guests to arrive after 4.00 pm and before 6.00pm and your room is vacated by 10.00 am.
If the arrival, departure or breakfast times cause you any inconvenience, please let us know and we will do our very best to accommodate you.
If our guests stay two or more nights we offer a complimentary Cornish Cream Tea with prize winning home made scones. This is served during our check in time 4.00 to 6.00!
Sitting Room and Garden
Guests are most welcome to relax and share our dining room sitting room and garden during their stay.
Children
There are no children in the cottage and we do not offer accommodation to families with children under the age of 16 years.
Pets
There are no family pets in our cottage. If you need to bring your pet there are several very good boarding options available locally. Please ask for details.
Parking
The cottage has its own private car parking area off the road. For larger vehicles please ensure we know ahead of time.
Smoking
UpDown is a no smoking cottage. Guests are welcome to smoke outside in the garden.
Payment
We request a deposit by cheque or internet bank transfer at the time of booking. We are sorry but we do not accept credit or debit cards at present. Late bookings can always be paid in cash on arrival. Guests are responsible for paying for all nights booked. If there is problem with your booking please let us know as soon as possible.
Eco Friendly
We have installed a rainwater harvesting system, this water is used to flush our toilets.
Please note we are not on mains drainage so request our guests make note not to flush any wipes or other manufactured items apart from toilet tissue!
WiFi
Our mobile signal is not too reliable but we do offer free Hi Speed Wireless Internet access.
Remember your Slippers!